1090 Privacy Policy — User Data Protection
This policy sets out in detail how 1090 collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding the privacy of every user in Malaysia through responsible and transparent data handling practices.
Last updated: 2026. Applies to all 1090 platform users in Malaysia.
1 Types of Information We Collect
When you interact with the 1090 platform, we may collect various categories of information depending on how you use our services.
Account & Identity Information
During registration, we collect your full name, email address, phone number, date of birth, and chosen password. This information is required to create and verify your account identity, and to confirm that you meet the minimum age requirement to use the platform.
Payment & Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we retain transaction records including the payment method used (such as DuitNow or Boost), transaction amounts, and timestamps. Full card or bank account details are processed through secure third-party payment providers and are not stored directly on our servers.
Device & Browser Data
We automatically collect technical information including device type, operating system, browser model, screen resolution, IP address, and device identifiers. This data is used to optimise your platform experience across different devices, particularly the smartphones used by the majority of our Malaysian users.
Usage & Behavioural Data
We record in-platform activity such as pages visited, games played, bets placed, session duration, and actions taken within the platform. This information helps us understand how users engage with 1090 and continuously improve the overall experience.
2 How We Use Your Information
The information we collect is used solely for legitimate purposes necessary to the operation of the 1090 platform. The following are the primary ways in which your data is used:
- Account management: Creating, verifying, and maintaining your user account securely;
- Payment processing: Efficiently processing deposits, withdrawals, and all financial transactions in MYR;
- Security & fraud prevention: Detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the platform;
- Service improvement: Analysing usage patterns to improve the platform's design, performance, and content;
- Account-related communications: Sending important notifications about your account, transactions, or policy updates;
- Legal compliance: Meeting the reporting and compliance requirements mandated by applicable Malaysian law.
1090 does not use your information for any purposes beyond those stated above without first obtaining your explicit and informed consent.
3 Cookies & Tracking Technologies
The 1090 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly.
Types of Cookies We Use
- Session cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser;
- Preference cookies: Saving your preferences such as interface language and display settings;
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and improve our services.
Cookie Controls
You can configure your browser to reject or delete cookies at any time. Please note, however, that disabling certain cookies may affect the functionality of some parts of the platform, including your ability to stay logged in between sessions.
4 Data Retention & Security Measures
Protecting your personal data is a top priority for 1090. We employ multiple layers of technical and organisational safeguards to ensure your information remains secure at all times.
Data Encryption
All data transmitted between your device and 1090's servers is protected with industry-standard SSL (Secure Socket Layer) encryption. Passwords are stored in an irreversible hashed format, meaning we never store or have access to your password in plain text.
Retention Period
Your personal data is retained for as long as your account remains active, plus any additional period required to meet legal obligations or resolve outstanding disputes. Once your account is closed and no applicable legal requirements remain, we will delete or anonymise your data in accordance with our internal procedures.
Third-Party Sharing
1090 does not sell users' personal information to any third party. We may share information with service providers who assist in operating the platform (such as payment processors) only to the extent necessary to deliver those services, and they are bound by strict confidentiality agreements. We will also disclose information where required by law or a valid court order.
5 User Rights & Contact Information
As a 1090 platform user, you have certain rights regarding your personal data, all of which we fully respect.
Right of Access & Rectification
You have the right to request access to the personal information we hold about you at any time. If you find that any information is inaccurate or outdated, you may request a correction. Most basic details can be updated directly in your account settings after logging in to the 1090 platform.
Right to Erasure
You may request the deletion of your account and personal data. Such requests will be processed subject to any applicable legal data retention requirements. For example, financial transaction records may need to be retained for a specified period for legal compliance purposes.
Changes to This Policy
1090 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or new platform features. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Reach Our Privacy Team
If you have any questions, concerns, or wish to submit a request regarding your data privacy, please contact the 1090 support team by email at [email protected]. We aim to respond to all privacy enquiries within a reasonable timeframe. For general enquiries, you may also refer to our FAQ section.
Your Privacy, Our Priority
Your trust means everything to us. If you're confident in how 1090 handles your data and want to enjoy a secure entertainment experience, register an account today or log in to pick up where you left off.